When I signed up for HowAboutWe, I expected to get a fun date or two out of it, but not much else. I expected to recommend it to friends who were looking for activity partners. I expected to never log in again after my free subscription had ended.
I got no dates out of it because it was confusing (the automated “I’m intrigued by this date idea” message is just one of the cryptic features) and I only logged in for about a week. I will not be recommending it to anyone because it didn’t seem useful to me. I had to log in yesterday so I could find contact information in order to complain about a $26.99 charge that mysteriously showed up on my credit card.
When you sign up for a dating site, go on a date, or start dating someone exclusively, you take a lot of risks. In the first case, that you’ll never meet anyone decent. In the second, that your date will murder you. In the third, that your boyfriend will one day develop a chocolate allergy so severe that you can’t even eat chocolate (even if you brush your teeth after) if you want to be around him. These are inherent risks that accompany dating.
A risk I do not expect to encounter is a company turning a free subscription–essentially, a chance I took on them to see if the ads on every single site I visit were backed up by a worthwhile dating site–into an opportunity for stealing my money.
I haven’t yet received a response to my email. I expect a full refund and an apology for whatever scam I’m caught up in (maybe some kind of automatic renewal I never knowingly signed up for; maybe they just assumed I loved the site so much based on the fact that I hadn’t signed in to my account since February and decided, out of courtesy, to go ahead and charge me for another month). I expect that. But, I also have realistic expectations of a dating site that seems to send the message that communication isn’t all that important (hey, I get it that no one likes talking on the phone these days, but to provide only one phone number on your entire site, for your PR girl who apparently never answers the phone, is a surefire way to make customers who actually do want to speak to someone even more frustrated). So I doubt I’ll actually get the refund.
If I do, I’ll be happy to spread the word about this dating site that I was less than pleased with even before I saw the $26.99 charge on my credit card. If I don’t, I’ll file this experience under “why you shouldn’t think people aren’t out to screw you over” and go on with my life. I’ll still take risks. But I’ll never utter the phrase, “How about we…” again.*****
*****I guess I can’t promise I won’t say that ever again in my life. But I’ll try Purrsonals (“The Cat Lovers Social Network”) before I ever consider HowAboutWe.