Look, I know there are more important injustices happening to others right now–and always. And I’ll preface this by saying I am lucky enough not to be financially devastated by what I’m about to describe. But not all who experience this type of thing are, and those people may not have the luxury of time to be repeatedly filling in faceless airline comment forms the way I apparently do. So in a way, this is for them.
Of course, it’s mostly for me because the comment forms on the American Airlines website are way too short for me in complaint mode–and any mode.
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